“Herndon ON the GO” is the official platform for town residents to access their government in a single location from their mobile devices.

With this tool, residents can submit, track and view nearby service requests through their smartphones. On the backend, town staff redirects and responds to submitted requests through a customized workflow management system and provides residents real-time status updates and comments on requests as they are submitted.

Residents can also use the in-app widgets to pay their water bill and find information about town events, town news, police news, town meetings, employment opportunities, and more. Widgets also connect users to the town’s Facebook page.

Download the “Herndon ON the Go” app for free through iTunes and Google Play.

Herndon ON the GO is powered by SeeClickFix, an online mobile service request system. SeeClickFix allows Herndon citizens to report non-emergency related issues; it is a public application and can be used on a desktop computer, laptop, mobile phone or tablet. Submissions are visible to the public. Names of those submitting to the app are also publicly visible, unless submitted as “Anonymous.” Email addresses are never publicly displayed.

Mobile App Privacy Policy