Town business owners are generally satisfied with the services they receive from the town as well as Herndon as a location in which to do business, according to results of a just-completed town-wide survey. A total of 155 businesses responded to the survey, conducted this summer on the town's behalf by Priority Metrics Group.

The areas in which businesses gave the town high marks included access to the airport, overall quality of life and the overall image of the Town. Town performance indicators that were high included cleanliness of streets, retaining businesses and lighting in commercial areas.

Areas needing improvement include level of taxation, town special events and licensing and regulations. Business owners also recommended the town focus on creating attractions/events, supporting growth and attracting new businesses. Results of the business survey as well as a companion citizen survey will be used to budget town resources and benchmark satisfaction with town initiatives. Click the link below to see full results of the town's business survey.

2023 Town of Herndon Business Survey Results