FAQ for Parks & Rec.

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  • Parks and Rec FAQ

  • Registration

    • Q: Will the town share my electronic mail address with others?

    • Q:How do I get an online customer ID and password?

    • Q:What if I do not have an email address?

    • Q:What should I do if my email address has changed?

    • Q:Why doesn't my registration work on the online system?

    • Q:What if I have a balance due on my account?

    • Q:Can I pay for part of the class now and part of the class later?

    • Q:How do I make sure my account has not been charged if I decide not to register for a class?

    • Q:Will I receive I receipt of my registration?

    • Q:How do I know if I am a Town of Herndon resident?

    • Q:What if I am not a Town of Herndon resident?

    • Q:How do I add family members to my account?

    • Q:Where is the Parks and Recreation office located?

    • Q:What credit cards are accepted?

    • Q:What if I don't have or don't want to use a credit card?

    • Q:What is the refund procedure if I decide to cancel a completed registration?

    • Q:What happens if it rains and my class is outdoors?

    • Q:What should I bring to the first day of class?

    • Q:What if my child is a little young/old according to the class description?