C&ED Good Time on The Green

Town of Herndon Citizens' Survey

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An overwhelming 93.7 percent of Town of Herndon citizens are satisfied with their quality of life living in the town, according to a telephone survey conducted on the town's behalf by Norfolk, VA-based Continental Research Associates, Inc. (CRA). 
  
Between October 20 and November 18, 2014, CRA conducted the survey of 331 citizens, asking for opinions on a range of topics. Citizens were randomly selected to participate in the survey.
  
Town services that ranked particularly well included 
-- customer service at the Herndon Community Center (99.4 percent satisfied);
-- services and playing conditions at the Herndon Centennial Golf Course (99.3 percent satisfied);
-- the variety of town activities (97.6 percent satisfied);
-- town services overall (97.3 percent satisfied); 
-- the condition of town parks (97.3 percent satisfied);
-- customer service at the Herndon Municipal Center (96.1 percent satisfied); 
-- the town's overall appearance (95.5 percent satisfied); 
-- information provided by the town about services and events (95.4 percent satisfied); 
-- programs and services at the community center (95 percent satisfied);
-- activities at the Herndon Festival (95 percent satisfied). 
  
All told, 10 town services and programs received satisfaction rankings of 95 percent or higher; seven were ranked between 90-95 percent; one was ranked between 80-90 percent; and one - the flow of traffic on town streets - was ranked below 80 percent, with 74.9 percent satisfied. 
  
2014 Citizens' Survey

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