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The Department of Public Works is responsible for snow removal in the town's right-of-way. Arterial routes
receive first priority for salting, sanding, and plowing. Upon completion of clearing these routes, town crews will address all other streets in accordance with snow removal policy.

Residents can assist snow removal efforts as follows:

Parking Vehicles

Avoid parking vehicles on streets and cul-de-sacs when a snow storm is expected.  This limits clearance for snow removal vehicles and makes snow removal difficult or impossible.  Additionally, cars parked on snow emergency routes may be towed.


Please clear sidewalks adjacent to your business or home.  DPW does not remove snow from sidewalks unless they are near schools or critical road crossings.  Please do not shovel sidewalks and driveways into the right-of-way, as this may result in additional snow being pushed back into driveway areas by snow plows. Do not block storm drains or fire hydrants. 

Shovel Right

Snowplows push snow, they do not remove it.  Snow windrows or mounds will continue to be created each time the trucks plow the street, including the final pass after the snow quits falling.  Unfortunately, if you clear this windrow before the final pass, trucks will create another windrow on their next pass. If you must shovel before that final pass, it will help if you shovel snow to the right side of your driveway as you stand facing the street.

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The Public Works Operations Center is manned continuously during snowstorms.  Contact us at (703) 435-6860 during snow removal operations.

If you have any questions please contact the Department of Public Works Operations Center at (703) 435-6860.  Normal business hours are Monday - Friday, 7:00 a.m. - 4:00 p.m. or you can email

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Department of Public Works
Operations Center
1479 Sterling Road
Herndon, VA  20170
(703) 435-6860


Copyright 2015 . The Town of Herndon. All Rights Reserved.